For UK Shopify shops · Updated for the CMA's November 2026 letter on delivery charges

Is your shop showing the price the CMA expects?

Under the DMCC Act, the CMA can now fine shops directly for hidden delivery charges, fake discounts and misleading reviews. Paste your shop's address for a free check in about 30 seconds.

We look at your shop the way a customer does. We never log in, take payment details or buy anything.

Example result

2 likely issues and 1 thing to check

candle shop · 9 Nov

Likely issue

Delivery charge left out of the price

Your wax melts are shown at £5.00, but delivery costs at least £3.99. Your shop says "Shipping calculated at checkout" instead of showing the total.

How to fix it

Show "£5.00 + £3.99 delivery = £8.99" next to the price, and include delivery in the basket total.

Likely issueReviews shown without a review policy
Worth checking"Was" prices you may need to prove
Unlock the full report and fixes

Automated risk warnings, not legal advice.

We checked 21 small UK Shopify shops in November 2026

20 of 21

showed prices and basket totals without the delivery charge

18 of 18

showing customer reviews had no review policy we could find

17 of 21

showed "was" prices they may be asked to prove

Why it matters now

Fines can reach £300,000 or 10% of global turnover, whichever is higher. The CMA no longer needs to go to court first.

  1. April 2026

    The AA is fined £4.2m

    For leaving a £3 booking fee out of the price it advertised.

  2. 2 November 2026

    The CMA writes to online retailers

    The first price customers see should include any delivery fee they can't avoid, from product page to basket.

    Read our plain-English guide to the letter

  3. 1 January 2027

    New subscription rules start

    Clear terms before sign-up, reminders before renewals and an easy way to cancel.

What we check

Delivery in the price

Whether product pages and the basket show the total, including delivery customers can't avoid.

Free delivery claims

Whether the minimum spend sits right next to "free delivery", not further down the page.

"Was" prices

How much of your range is on sale and how deep the discounts go. The app keeps dated proof of every price.

Reviews

Whether you have a review policy, and signs of rewarded or filtered reviews.

Countdown timers and "only 2 left"

Urgency apps and messages that must reflect a real deadline or real stock.

Paid extras and subscriptions

Extras added to the basket without asking, and readiness for the January 2027 subscription rules.

How it works

  1. 1

    Paste your shop's address

    No sign-up and no login for the free check.

  2. 2

    We shop like a customer

    We look at a product, add it to a basket, read your delivery rates and empty the basket again.

  3. 3

    Fix it in a click

    The Shopify app shows delivery-inclusive prices, writes your review policy and re-checks every week.

Pricing

Free check

£0

  • All checks run on your shop
  • Your top issue explained, with the fix
  • Titles of everything else we found
Check my shop